Same-Day Connections
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Consider your Urgent Electricity Connection….sorted.
When you move to a new home, your to-do list grows faster than you can check things off. With so much to do, quickly getting your new connection sorted can be a real lifesaver!
Ensuring you have a seamless electricity connection at your new property can make your move much smoother. Whether you need a standard electricity connection or a more urgent same-day connection, understanding the process and available options is essential. This guide will help you navigate electricity connections in Australia, with insights on how we can cross utilities off your to-do list.
Whether it’s a weekend or a weekday we can help you with your energy connections. You can get started online anytime or by speaking to one of our Moving Home Specialists for urgent connections.
Our team’s operating hours are Monday to Friday (8am-8pm), Saturday (9am-4pm) and Sunday (10am-3pm). Connecting on a public holiday? See if we are available on our website!
Get Connected in under 5 minutes
Get connectedElectricity Connection for Your New House
Moving into a new home is an exciting time, but ensuring that all utilities are connected can be daunting. One of the most crucial steps is setting up your electricity connection.
Luckily, our Moving Home Specialists are energy experts! Whether you’re moving in or already in your new home we understand that having a reliable electricity connection is essential. Since 2006 we’ve helped over 500,000 movers connect their utilities ready for move-in day, taking the hassle out of new electricity connections is what we do best!
Need a Same Day Electricity Connection or Gas Connection?
Don’t worry, we’re the pros, and know we can find an energy plan from a wide range of providers! If you need a same-day electricity connection, it’s important to act quickly.
Many of the 20+ leading service providers and energy providers we work with offer same-day connections to accommodate immediate needs, but availability can depend on your location and the time of day. We can arrange your same-day connections, ensuring you’re not left in the dark during your move. Make sure to contact us as early in the business day to increase your chances
Service Provider & Electricity Provider Cut-off Times
Needing new electricity? The next business day may be too late.
PD = Previous day for a next day connection
SD = Same Day Connection
RETAIL ENERGY PROVIDER | STATE | CUT-OFF TIME |
---|---|---|
NATIONWIDE | 1:30PM PD | |
ACT & NSW | 10:30AM SD | |
VIC | 11AM SD (AUSNET) 11AM PD (ALL OTHER NETWORKS) | |
NSW, ACT, QLD | 11AM PD | |
SA | 11AM SD | |
VIC | 1:30PM SD (AUSNET) 1:30PM PD (ALL OTHER NETWORKS) | |
NSW, ACT | 1:30PM PD | |
QLD | 3:30PM PD | |
SA | 11AM SD | |
NATIONWIDE | 12PM 2 Days prior for a connection |
Fees for Same Day and Urgent Connections
Nobody wants a shock when they get their first energy bill from their electricity provider.
While standard electricity connections are typically included in your overall move-in process, same-day and urgent connections sometimes come with a connection fee or exit fees from your previous energy retailer.
These fees are usually set by the distributor and the costs can vary. Luckily, one of our friendly Moving Home specialists can talk you through the costs associated with urgent connections so you can plan your move-in budget accordingly.
Our team is highly trained and Melbourne-based, meaning they have first-hand experience in getting connected in Australia – making them your energy experts! This allows us to provide transparent information about these fees, helping you make informed decisions without surprises when you receive your first bill or new energy electricity bill.
To get electricity connected today please call our team on 1300 187 449 we’ll inform you about cut-off times, and explain any potential extra charges, ensuring your first bill won’t be a surprise.
Getting Connected in Australia (NSW, VIC, WA, SA, QLD)
Australians are as laid back as they come, but that doesn’t make moving any less stressful. We can organise connections in Victoria, New South Wales, South Australia, Queensland, Western Australia and The Australian Capital Territory.
Ideally, contact us a few business days before your move-in date to schedule your connection so you can stream your favourite shows in your new home. We’re here to streamline the same-day connection process for you, making it easier for you to settle into your new home.
All we need is your new address and our team will outline the electricity plans or gas plans available from one of our electricity retailers or service providers, if you want to sign up online you can pop your postcode in below to view some offers!
Connect your utilites online!
Get connectedFAQs
Questions about your power connection? Consider them answered.
How does the MyConnect service work?
MyConnect is a free utility connection service based in Australia. We partner with 20+ service providers, so you can choose from plans available in your area. Once we receive your information, a team member will contact you to confirm your moving details and assist in connecting your utilities through one of our partnered service providers of your choosing.
The MyConnect service is owned by Origin Energy Limited. Although we may recommend Origin products to you we also have commercial relationships with other partnered suppliers whose services we may offer to connect you to. We do not necessarily have partnerships with all suppliers that may be available in your area. A list of our suppliers is available here.
How is this service free?
We receive a fee for every connection we make with one of our partners. This does not affect the price you pay to them and you are free to choose the supplier that best suits your needs. This commission is a cost-effective way for our partners to advertise and attract brand-new customers who may not otherwise be aware of their plans, prices and services.
However, if you are switching, you may be subject to charges concerning your current service. Check with your current supplier(s) whether exit fees apply. For more information, see here.
Who does MyConnect work with?
MyConnect partners with 20+ of Australia’s leading service providers, including Origin, AGL, EnergyAustralia, Momentum Energy, Optus, and more. See the full list of service providers here.
I have a billing enquiry
If you have a billing enquiry, please contact us directly at 1300 854 478.
What happens after I submit an online request for connection?
Once we receive your submission, we will give you a call to confirm your details and the utilities that you wish to connect. During this call, we will present you with offers and plans from our partners for you to choose from.
After that, MyConnect takes all the hassle out of the utility connection.
We work with our trusted electricity, gas, internet and water (VIC only) partners to get you connected as soon as possible.
How do I find my electricity or gas meter?
The location of your electricity or gas meter will differ depending on the style of your property. If you are stuck, we have created short videos on how to find your Gas Meter, Main Switch and more here.
I need to change my connection details.
To change the details of your connection, please call us on 1300 854 478.
Why do I need to provide personal information?
MyConnect will ask for your full name, ID number, date of birth, and address. These pieces of information are all required in order to process your utility connection.
In accordance with the Australian Privacy Principles under the Privacy Act 1988, We do not disclose any personal information, other than for the purpose of arranging and facilitating this connection, once you have provided consent to do so.
To find more information on this, please read our privacy policy here.
Can you do urgent connections?
The latest time an electricity or gas company can receive a request to connect power is midday for a next-day connection. In certain areas, we can arrange same-day connections.
Please give us a call on 1300 854 478 to see how we can help get you connected!
How do I get connected?
Getting connected takes just a few steps! Simply fill out our online form here or give us a call on 1300 854 478.
When can I expect to be contacted?
We guarantee to contact you by the end of the next business day, or you can do it online!
How To Videos!
From finding your smart meter, sorting tariff tiffs, learning how to prepare for a meter reading, or finding your main switch our 60-second videos have all your FAQs Answered!